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Netflix Is Not the Problem: In Defense of Strong Organizational Cultures

A recent analysis of Netflix's culture fails to mention that none of the critiques should be news to Netflix employees.

Bretton Putter

The Wall Street Journal's recent critique of Netflix questioned whether the company could maintain its "winning culture" while growing at "breakneck speed." The authors spoke to more than 70 past and present Netflix employees, many of whom said they felt the "Netflix way" was demoralizing, dysfunctional and even ruthless. They also addressed different aspects of Netflix's culture, including the way people are let go and the practices around transparency. What they did not acknowledge, however, was that none of this should be news to Netflix employees.