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Company Culture Knowledge Base

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The Everyone Culture

Robert Kegan & Lisa Lahey
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A book about the future of company culture and work.

Absolutely fascinating read.

Reinventing Organisations

Frederic Laloux
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A few pioneering leaders have already cracked the code to the future of business leadership and the examples in this book show us, in practical detail, how it can be done. This book is full of insights, examples, and inspiring stories.

Let my people go surfing

Yvon Chouinard
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Yvon Chouinard founder of Patagonia, Inc shares the persistence and courage that have gone into being head of one of the most respected and environmentally responsible companies on earth.

The Values Driven Organisation

Richard Barrett
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Based on significant new research from multiple sources, Richard Barrett creates a compelling narrative about why values-driven organizations are the most successful organizations on the planet. 

Freedom Inc.: How Corporate Liberation Unleashes Employee Potential and Business Performance

Brian M. Carney and Isaac Getz
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Corporate liberationis a business philosophy that leaders around the world are using to radically transform their organizations. Liberating leaders believe that a workplace based on respect and freedom is a more natural environment than one based on mistrust and control.

Originals How non-conformists move the world

Adam Grant
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Grant examines how people can drive creative, moral, and organisational progress—and how leaders can encourage originality in their organisations from the woman at Apple who challenged Steve Jobs from three levels below, an analyst who challenged secrecy at the CIA to a billionaire financial wizard who fires employees who don’t criticize him.

Built on Values: Creating an Enviable Culture that Outperforms the Competition

Ann Rhoades
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Built on Values reveals exactly how leaders can create winning environments that allow their employees and their companies to thrive. Companies that create or improve values-based cultures can become higher performers, both in customer and employee satisfaction and financial return

The Founder's Dilemmas: Anticipating and Avoiding the Pitfalls That Can Sink a Startup

Noam Wasserman
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The Founder's Dilemmas is the first book to examine the early decisions by entrepreneurs that can make or break a startup and its team. Drawing on a decade of research, Noam Wasserman reveals the common pitfalls founders face and how to avoid them.

Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead

Laszlo Bock
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For Bock, a “high-freedom approach” to managing people is key, as compared to the low-freedom command-and-control approach of traditional companies. Bock writes in one of the two “work rules” that summarize the chapter on culture, “Give people slightly more trust, freedom and authority than you are comfortable giving them. If you’re not nervous, you haven’t given them enough.”

Build the Culture Advantage, Deliver Sustainable Performance with Clarity and Speed

Tim Kuppler, Ted Garnett, Tom Morehead, Scott Beilke
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Leaders are fighting an uphill battle if they don't understand culture and how it specifically evolves as a basis for improving results. 86% of executives agree culture is "critical to business success" but 96% of employees feel "culture change is needed in their organization in some form."

The Southwest Airlines Way

Jody Hoffer Gittell
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Using the Power of Relationships to Achieve High Performance. Gittel, a university professor, explains that at Southwest Airlines, relationship building and collaboration aren't just given lip service - they're a condition of employment. This is an excellent case study of the airline and its competitors, wherein Gittell reveals the characteristics that make Southwest shine, traits other airlines have tried hard to emulate. 

Joy, Inc.: How We Built a Workplace People Love

Richard Sheridan
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CEO and “Chief Storyteller” Rich Sheridan removed the fear and ambiguity that typically make a workplace miserable. His own experience in the software industry taught him that, for many, work was marked by long hours and mismanaged projects with low-quality results. There had to be a better way.

Maverick

Ricardo Semler
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This summary of the ideas from Ricardo Semler's book "Maverick" explores the reasons behind the amazing success of the company Semco. Founded in Brazil in 1952, it's revenues had risen by 600% in 1993, despite the fact that Brazil was in recession. The various facets of Semco's philosophy, as analyzed by Semler, are explained here: business aims, management of the workforce, encouragement of intitatives...

Principles

Ray Dalio
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Ray Dalio, one of the world’s most successful investors and entrepreneurs, shares the unconventional principles that helped him create unique results in life and business.

"I want you to think for yourself—to decide 1) what you want, 2) what is true and 3) what to do about it. I want you to do that in a clear-headed thoughtful way, so that you get what you want. 

I wrote this book to help you do that."

The seven day weekend

Ricardo Semler
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"Ricardo Semler tells how Semco uses a revolutionary way of working to run a profit making company with a work force who love their jobs" (The Sunday Times)"

The Seven-Day Weekend will certainly encourage managers to look very carefully at their management practices" (Rocco Forte Management Today)

"Ricardo Semler is our kind of capitalist" (The Guardian)

The Culting of Brands

Douglas Atkin
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Atkin has spent years studying how certain customers show the same kind of devotion to their brands (such as Harley Davidson, iPod and eBay) as cult members do to their cults. 

The Nordstrom Way to Customer Service Excellence

Robert Spector
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Virtually every company wants to be the Nordstrom of their industry. Nordstrom is one of only five companies to make Fortune's "best companies to work for" and "most admired" list every year the surveys have been taken.

The Code of the Extraordinary Mind

Vishen Lakhiani, founder & CEO Mindvalley
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A great company culture isn't just about perks and a sexy office. It is the psyche – the conscience of the company itself. Focusing on happiness, growth, abundance and cultivating a mutual mission makes Mindvalley one of the top companies to work for today.

Radical Candor: How to Get What You Want by Saying What You mean

Kim Scott
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Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success.

How Algolia built a Culture-First Company around Ownership

Nicolas Dessaigne - CEO & Co-founder Algolia
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Culture is critical to who we are and how we work at Algolia. 

Job 1

Matt Blumberg - CEO Return Path
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Job 1:  We are all responsible for championing and extending our unique culture as a competitive advantage.

How to profit by helping your workers be their best selves

Meghan French Dunbar & Rachel Zurer
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Next Jump built a $2-Billion E-Commerce business based on its revolutionary workplace culture that values self-development above all else.

To Grow Faster, Hit Pause — and Ask These Questions from Stripe’s COO

Claire Hughes Johnson
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According to COO Claire Hughes Johnson, the biggest challenge the company faces isn’t bringing enough new people on board. It’s integrating them into a complex organism that can’t stop/won’t stop moving forward.

Engineering a culture of psychological safety

John Looney ,Principal Engineer INTERCOM
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The biggest finding was that the number-one indicator of a successful team wasn’t tenure, seniority or salary levels, but psychological safety.

How Netflix re-invented HR

Patty McCord
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In this article McCord describes five ideas that have defined the way Netflix attracts, retains, and manages talent.

Why You Should Take a Relaxing Lunch Break

Jill Suttie
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 According to a new study, we concentrate better and feel less stressed when we purposefully detach from work and enjoy a real break.

Five Strategic Reasons Why Democratic Leadership is The Future of Work

Arko van Brakel
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The world is constantly evolving and so are the kind of businesses that thrive in today’s highly tech-infused world. If your business needs to survive well into the future, old fashioned management ideas won’t work anymore.

Why MailChimp Doesn’t Let New Hires Work For Their First Week On The Job

Marti Wolf
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At MailChimp, we don’t let new hires touch any actual work for a full week after starting. That may sound inefficient, but since I joined the company five years ago, we’ve welcomed over 600 new employees and invested heavily in our onboarding program. It’s paid off in boosting success across the company—it’s earned high marks from employees who’ve been through it, and our turnover rate is only 4%.

Introducing Open Salaries at Buffer: Our Transparent Formula and All Individual Salaries

Buffer
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This blog is on salary transparency but I suggest that you read all of them https://open.buffer.com

Companies are finding that being principled pays off

World Economic Forum
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What can businesses do to not just survive in this VUCA climate, but thrive? Over recent years there has been a steady rise in the number of companies embracing purpose-led values to help them navigate this increasingly tricky business environment.

How to choose the right startup to join as a technical leader

Jan Riethmayer, CTO ZenCargo
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Check for core values

My most important core values are brutal candorhigh motivation to constantly learn and having no fear of conflict. And I expect these core values from all my future co-workers.

Happy living for everyone except the British!

Bretton Putter
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“It is very important to grasp that Level 5 leadership is not just about humility and modesty. It is equally about ferocious resolve, an almost stoic determination to do whatever needs to be done to make the company great." Jim Collins

Your Company’s Culture is Who You Hire, Fire, & Promote - Part 1

Dr. Cameron Sepah
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The gap between aspirational and practiced values is diagnostic of how much your company’s culture needs to improve. The actions you are taking to bridge the gap is prognostic of whether it will.

Hacking Company Culture

Pedram Keyani Engineering director of growth @Uber,
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I organized nearly 40 hackathons at Facebook. At first, I simply did it because I loved the energy of all the people and the freedom to explore ideas outside the scope of my day job. Over time though, those hackathons transformed from small 20 person extracurricular events to a major part of the Facebook culture. 

Anatomy of an Asshole - Your Company’s Culture Is Who You Hire, Fire & Promote Part 2

Dr. Cameron Sepah
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Clinically, there are three distinct types of socially aversive personalities, known as the “Dark Triad”: psychopathy, narcissism, and Machiavellianism. 

How We Think About Values Versus Deeply Held Beliefs

Brad Feld
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At Foundry Group, we have a slight modification to how we think of values. Supporting our values are a set of “deeply held beliefs.”  These deeply held beliefs tangibly define our values and give us a frame of reference to operate.

MBA Mondays - Culture and fit

Fred Wilson
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Companies are not people. But they are comprised of people. And the people side of the business is harder and way more complicated than building a product is. You have to start with culture, values, and a committment to creating a fantastic workplace.

Dont fuck up the culture

Brian Cheskey
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He said one of the reasons he invested in us was our culture. But he had a somewhat cynical view that it was practically inevitable once a company gets to a certain size to “fuck it up.” We talked about it a bit more, and it became clear that it was possible to defend, and actually build the culture. 

A new definition of company culture for tomorrow.

William Belk
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Company culture is a mysterious sort. We hear it all the time: culture, culture, culture. But what is it? Culture feels like a lot of things; its ambiguity makes it tough to define, and even harder to implement.

Scaling companies and culture

A16Z - Lars Dalgaard CEO SuccessFactors
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"Respect for the individual no arseholes, even though everybody has one it's not OK to be one."

"I was happy to lose the 10x engineer if she didn't fit in"

"Adopt a perpetual learning mindset"

Creating a thriving company culture

Gunnar Lovelace - CEO ThriveMarket
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How Thrive Market grew from 10 employees to 400 employees in 1 year

Why they spend $50K a month on providing great, healthy lunch options for their employees in house

Company Culture & Building a unique Team

Balderton Capital & Roland Lamb - CEO Roli
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Roland Lamb talks to Balderton's Ben Goldsmith about how ROLI have fostered a unique company culture, and how this progressive approach to creating a strong identity and team has a positive effect on the business.

Behind the Scenes With Zappos: How to Build a Lovable Company Culture

Jon Wolske, Culture Evangelist Zappos
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Ah, company culture. It's the management buzzword du jour. And it's often the overlooked, compartmentalized, and misunderstood element to building a hyper-growth company. How should you actually go about building a hyper-growth company. How should you actually go about building a company culture people love? 

Killing the Dinosaur Business Model (Part 1)

Ricardo Semler with Basecamp’s Jason Fried & DHH
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Jason and DHH started Basecamp back in 1999 and have spent much of the last 17 years challenging us to think differently about our work lives. They also wrote the New York Times Best-Selling book, Rework, and they’ve got a new book coming out titled The Quiet Company.

Killing the Dinosaur Business Model (Part 2)

Ricardo Semler with Basecamp’s Jason Fried & DHH
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Jason and DHH started Basecamp back in 1999 and have spent much of the last 17 years challenging us to think differently about our work lives. They also wrote the New York Times Best-Selling book, Rework, and they’ve got a new book coming out titled The Quiet Company.

How Transparency Helped the Start-up TINT Accelerate Profits, Growth, and Investments

Tim Sae Koo
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 How Shark Tank gave TINT CEO pitching strategies to raise capital. What you should focus on when raising money from investors. Why TINT replaced sales commissions with monthly team bonuses in their company. How Transparency was TINT's secret sauce for the Company's Culture 

Netflix's Reed Hastings in Culture Shock

Reed Hoffman with Reed Hastings
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I believe strong company cultures only emerge when every employee feels they own the culture — and this begins even before the first job interview. CEO Reed Hastings has built an adaptive, high-performing culture at NetFlix by being unabashedly upfront about who they are and who they aren’t.

Ways to leverage your culture to attract the best talent

Anne Nimke, CEO and co-founder of Good Jobs
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 “When you live in integrity, empty of expectations, outcomes are irrelevant.” 

Letting Values Inform Organizational Structure

Jos de Blok, founder & CEO Buurtzorg
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Jos de Blok is the co-founder of Buurtzorg - a Dutch health care company with over 9,000 nurses who work with homebound clients or people who need assistance. The company has seen tremendous growth in the last 10 years and, of course, the nurses are all self-managed.

How Southwest Airlines Cultivates Amazing Company Culture

Gary Kelly
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Is it possible to keep your company’s culture intact and offer unbelievable customer service—even when your business is growing fast? Gary Kelly, CEO of Southwest Airlines, believes you can. Even though Southwest employs 50,000 and serve 118 million passengers per year, he and his team prove it every day!

How to create great company culture

Harry Stebbings talks to Anand Sanwal of CBInsights
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After getting lucky with their early hires, culture is the second reason for CBInsight's success.

Reinventing Organisations

Ricardo Semler with Frederic Laloux
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Frederic Laloux is the author of Reinventing Organizations. He’s spent many years trying to find out what modern, forward-thinking organizations share in common. In order to keep everything organized, Frederic has come up with a system where he labels businesses with different colors: green, orange, or teal (which represents flexible, freedom-oriented organizations).

How to create culture, start a revolutiion

Ben Horowitz
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Horowitz tells of Toussaint L’Ouverture, the Haitian slave who led the only successful slavery revolt in history.

"Culture Eats Strategy for Breakfast" breakfast event

Bretton Putter
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Presentation from the event co-hosted with Silicon Valley Bank

Skimlinks, A Sunlight story

Alicia Navarro CEO Skimlinks
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We believe that our company culture and investing in our team is hugely important. Working with Sunlight, we're helping the team discover new things and develop themselves.

Growth at Transferwise

Nilan Peiris, VP Growth Transferwise
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How to grow without spending a ton on marketing

Zappos Company Culture

Zappos
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You do become a better person because of the core values

Fireside Chat: Cultivating Company Culture - Atlassian Summit 2015

Atlassian
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While great collaborative tools are crucial for team success (we think so, at least), they will only take you so far. If your culture is broken, all the software in the world won't make a difference. Join Founders Scott Farquhar and Mike Cannon-Brookes for an informal talk about company culture, how we've tried to tend and grow it at Atlassian, and an introduction to some practical culture tools you can take back to work with you. 

How To Transform Your Company Culture And Attract Brilliant Talent

Vishen Lakhiani, founder & CEO Mindvalley
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We design learning experiences and publish teachings by the best authors in transformational education for 3 million students worldwide. Our unique recruitment policy has resulted in a diverse and international tribe, collectively dedicated to hacking education worldwide.

Netflix CEO Reed Hastings Talks About Scaling A Business

Reed Hastings interviewed by Reed Hoffman
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How the business developed its unique culture and scaled to the success it is today

Culture as an Advantage for Innovation

Peter Thiel
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Two minute video on the Uniqueness of Culture

Company Culture Is Greater Than Everything

Gary Vaynerchuk
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The way I have kept culture is dictatorship

Netflix Culture

Reed Hastings
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"Probably the most important document ever to come out of the valley" - Sheryl Sandberg

Building a strong engineering culture

Kevin Goldsmith - Spotify CTO
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Culture is the manifestation of the shared values of the organisation as represented by the actions of the team

Hootsuite's Manifesto: Building a Social Revolution

Hootesuite
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Mission

Empower organizations to turn messages into meaningful relationships.

Core values

Lead with Humility, Grit in All We Do, Build a Better Way, Passion for Customer Success

Valve Employee Handbook

Gabe Newell & Mike Harrington
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A fearless adventure in knowing what to do when no one’s there telling you what to do

How Github used to work

Zach Holman
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In 2011, Zach Holman wrote a three-part series called How GitHub Works. He wanted to detail how Github planned ideas, built them, and shipped them.GitHub no longer works like this, electing instead to institute a hierarchical, manager-driven, top-down, geocentric organization. Zach decided to keep these posts up, though, because he thinks they address extremely important aspects of how good technical companies should be run.

Buffer culture 0.6 (With a change to Be a No Ego Doer)

Founders Leo Widrich & Joel Gascoigne
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Read more about Buffer's values and approach to business at http://open.bufferapp.com

Culture Code: Creating A Lovable Company

Hubspot
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Hubspot, for the love of marketing. "This is part culture manifesto, part employee handbook and part diary of dreams"

The Asana Culture Code

Asana
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Core values1. Mindfulness 2. Equanimity (over Suffering) 3. Aiming to Maximize Impact 4. Company as Collective of Peers 5. Investing in Ourselves, Each Other, and Our Efficiency 6. Trust in Judgement over Rules & Incentives 7. Pragmatic Craftsmanship 8. Egolessness 9. Balancing Reason and Intuition 10. Balancing or Integrating Opposites 11. Transparency by Default

Code as Craft: Building a Strong Engineering Culture at Etsy

Chad Dickerson, CEO Etsy
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MISSION

To reimagine commerce in ways that build a more fulfilling and lasting world. 

The little book of Ideo

Ideo
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Core values

Be optimistic - Collaborate - Embrace Ambiguity - Learn from Failure - Make Others Successful - Take Ownership - Talk less, do more

eShares Culture Deck

eShares
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All eShares employees (new and old) take a full-day course called eShares 101. It is an introduction to our company, our values, and our execution strategy. The class size is kept small (8–10 people) so everyone can participate in the group discussions. The CEO give this class on Fridays once a month.

https://blog.esharesinc.com/eshares-101/

The Motley Fool Culture Code

The Motley Fool
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The Motley Fool is dedicated to helping the world invest — better. The Motley Fool helps millions of people attain financial freedom through our website, podcasts, books, newspaper column, radio show, mutual funds, and premium investing services.

LinkedIn's culture of transformation

Pat Wadors, LinkedIn Senior Vice President Global Talent Organization
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Culture is something we take pride in at LinkedIn. As the collective personality of our organization, it sets us apart, defines who we are and shapes what we aspire to be. 

Handy Culture Deck v1.0

Handy
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The Handy Culture Deck provides an inside look at the uniquely Handy company and culture we are building to achieve our mission. It outlines the things we believe at Handy and the ways we try to live up to them. 

#CultureCode; What we believe. How we work. How we lead.

Dell
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Mission

We create technologies that drive human progress.

Soundstripe Culture Deck 2017

Travis Terrell
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Our mission is to keep creatives creating

Patreon Culture Deck

Tyler Sean Palmer, VP of Operations at Patreon
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We have two missions

  1. Fund the creative class
  2. Create a company where team mates build fulfilling lives

We are Ometrians

Ometria
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The Ometria Culture Deck, describing who we are, what we stand for and the kind of people we want to join us

Electrolux Culture Deck

Electrolux
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Electrolux overarching purpose is to shape living for the better by reinventing taste, care and wellbeing experiences, for more enjoyable and sustainable living around the world. 

Nordstrom Technology Culture Deck

Nordstrom Technology
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We have one rule:

Use good judgement in all situations

Skimlinks Culture Book

Skimlinks
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Skimlinks Culture is built upon the foundation of a concept we call #Skimlove, that is infused in everything we do. It represents the level of care we put into helping our customers, taking care of our teammates, celebrating tech developments together and making every day fun and inspiring. 

GoDaddy Culture Deck

Andrew Carges, Vice President, WW Talent Acquisition GoDaddy
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Bedrock for the culture we aspire to create.

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