Company values & the associated expected behaviours

A list of company values is important, but that's only the outer layer of the onion

Whenever I speak to a CEO about their company values  I ask them to describe what the word teamwork means to them. Their description, which could be along the lines of "the combined action of our employees, achieving a stated aim" is always different from mine, which is "the team always comes first". The point is that everybody has their own take on the word. They are all in the same ballpark, but all slightly different and this illustrates the point I am trying to make nicely. Having a list of values, without the expected behaviours associated with those values, is useless and actually dangerous. There is too much room for interpretation.

As part of the CultureGene process we take companies through the values definition as well as the expected behaviours definition. This becomes a code for the company to work by, giving employees the guidelines on how to make the right decisions when challenges or conflicts arise, and priorities need to be made.

Deloitte Global Human Capital Trends 2016

12% of executives believe their companies are driving the right culture and 72% say they don't understand their culture

Orchestras, sheet music and company culture

As the CEO you are the conductor - so where is your sheet music?